Skip to main content
Care Tracker Support
English
Dansk
Norsk
Svenska
Contact Us
Log in
New to Care Tracker Support?
Register for an account
Stay Logged In?
Need a password reminder?
Help Center
Dashboard
Knowledgebase
View all articles
Contact Us
Get in touch for help
Knowledgebase
Getting started
(3)
How do I activate my Care Tracker for the first time?
What features does Care Tracker have?
Where can I find an overview of watches and subscriptions?
View all articles in Getting started
Using the Care Tracker
(6)
What is a geofence?
How does real-time GPS tracking work?
What is an emergency call?
How can I see where the user is right now?
How can I share tracking access with other relatives?
View all articles in Using the Care Tracker
Setup and customization
(7)
How do I create a geofence?
How do I add more alarmreceivers?
How do I change notification settings for a watch?
How do I set up the emergency call?
How do I turn the step counter on or off?
View all articles in Setup and customization
Account and user settings
(5)
How do I change my PIN code in the Care Tracker app?
How do I change my password?
How do I log out of my account?
How do I delete my account?
How do I transfer my account to another person?
View all articles in Account and user settings
Subscription and payment
(6)
How do I update my payment method?
How do I pause my subscription?
How do I renew a paused subscription?
How do I view my invoices and billing details?
How does pausing a subscription work?
View all articles in Subscription and payment
Support and service
(2)
What should I do if the watch is broken?
How do I restore the connection after a lost signal?
View all articles in Support and service
