How do I delete my account?

In short:

You can delete your account in the Subscription Management portal.

This is done under Account, where you’ll find the option at the bottom of the page.

Here’s how:

1. Go to Subscription Management – here.

2. Select Account in the menu on the left.

3. Scroll all the way down to the bottom of the page.

4. On the right-hand side, click the Delete button.

5. Follow the on-screen instructions to confirm the deletion.

Important:

You can only delete your account if all active subscriptions have been deactivated.

Pause your subscriptions or transfer the account to another person, who must then accept the transfer.

Note:

Once the account is deleted, all associated information will be permanently removed, and access to both the Care Tracker app and the Subscription Management portal will end.