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How do I set up the emergency call? - Knowledgebase / Setup and customization - Care Tracker Support

How do I set up the emergency call?

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How do I set up the emergency call?


In short:

You can easily activate the emergency call function in the Care Tracker app. When enabled, the user can hold down the button on the watch for 3 seconds to call a preselected phone number.


Step-by-step:

  1. Open the Care Tracker app.

  2. Select the watch you want to change.

  3. Go to Settings › Emergency Call.

  4. Turn on Emergency Call.

  5. Enter the preselected phone number the watch should call in case of an emergency.

  6. Tap Save to activate the function.


Tip:

Choose a number that is almost always reachable – for example, a close family member. You can change the number later in the same menu.

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