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What is an emergency call? - Knowledgebase / Using the Care Tracker - Care Tracker Support

What is an emergency call?

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What is an emergency call?


In short:

The watch has a physical emergency button. When held down for 3 seconds, the watch automatically calls a preselected phone number.

This makes it easy for the user to reach a relative if they need help.


How it works in practice:

  • The user holds the emergency button for 3 seconds to start a call.

  • The feature can be turned on or off in the Care Tracker app.

  • The phone number to be called is selected in the app.


Good to know:

Choose a number that is usually answered quickly – for example, a primary relative.

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