Track a device in the app

This guide explains how to track a device in the Stella Care app and which features you can use to locate it.

How to track a device

1. Go to Devices in the app, or open a resident and select the device from their list.

2. Tap the Find GPS button to open the tracking screen.

On the tracking screen, you can see:

• Device name

• Device status

• Most recently updated position

• A map showing the device’s location

You can also:

• Tap Call device to call the device directly

• Tap Make noise to play a loud sound on the device for 20 seconds (helps you locate it physically)

Map features during tracking

On the map, you can:

• Zoom in and out using two fingers

• Tap the arrow icon in the top left corner to get directions to the device

• Tap the location icon in the top right corner to view your own position

• Switch between standard map view and satellite view using the map icon in the bottom right corner

Tips

• Use Make sound if you're close to the location but can’t find the device itself.

• Use route guidance if you are out in the field and need to reach the resident quickly.

• If the position does not appear updated, it may be due to low battery or lack of network connection.